Accessibility Statement

BodyWorks Medical Center is committed to making our website and the information on it available to the widest possible audience, including people with disabilities. We want every patient to be able to learn about our care, find a location, and contact us without barriers.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with visual, hearing, cognitive, and motor impairments, and more usable for everyone.

Accessibility is built into how this site is developed rather than added by a third-party overlay or accessibility widget. Overlays often sit on top of a page without correcting the underlying markup, so we address accessibility directly in the site itself.

Measures We Take

• Semantic HTML structure with landmarks, a single main heading per page, and a logical heading order so screen readers can navigate content.
• A “Skip to main content” link at the top of every page for keyboard and screen reader users.
• Full keyboard operability for navigation, menus, forms, and buttons, with visible focus indicators.
• Descriptive text alternatives for meaningful images and accessible names for icon-only controls.
• Color and type choices reviewed for contrast, with information never conveyed by color alone.
• Responsive layouts that support zoom, larger text, and screen magnification on phones, tablets, and desktops.
• Captions or transcripts available on request for video testimonials and other media.
• Accessibility reviewed as part of ongoing site updates rather than as a one-time project.

Third-Party Content

Some features on this site, such as our online scheduling tools, insurance verification, maps, and review displays, are provided by third parties. We do not control the code these vendors publish. Where a third-party feature creates a barrier, we work with the vendor and provide an alternative way to complete the same task - most often by phone, email, or in person at any of our three offices.

Known Limitations

Despite our efforts, some content may not yet be fully accessible. Known areas include embedded third-party scheduling widgets and older documents or media added before our current standards. We are actively working to improve these and welcome reports about anything we have missed.

Need Help or Found a Problem?

If you have difficulty using any part of this website, or you need information from this site in an alternate format, please contact us and a team member will assist you directly. Tell us the page address, the problem you experienced, and the browser or assistive technology you were using so we can respond quickly.

Phone: (630) 521-3562

Mail: BodyWorks Medical Center, 270 W Army Trail Rd, Carol Stream, IL 60188

We treat accessibility requests as a priority and aim to respond within two business days.

Accessibility at Our Offices

Our Carol Stream, Saint Charles, and West Dundee offices offer accessible parking and entrances. If you need a specific accommodation for your visit - assistance entering the building, extra room for a wheelchair or walker, or help completing intake paperwork - call ahead and we will have it ready when you arrive.

Ongoing Review

This statement is reviewed as the site changes. Feedback from patients is the most useful input we receive, and we use it to guide what we fix next.